This case study presents four concurrent facilities and operations projects executed by BDR at the Wellstar MCG Medical Center in Augusta, Georgia. Together these projects represent the breadth of services delivered, from strategic space utilization consulting and complex MEP engineering to stalled-project recovery and active-facility construction in sensitive clinical environments.
Each project required a distinct combination of cross-departmental coordination, vendor management, infection control awareness, and operational continuity planning.
The 699 Broad Street project addressed a persistent inefficiency in Wellstar MCG Health’s leased office portfolio: a multi-floor office building occupied by more than twenty departments whose footprints had grown organically over time without strategic space planning oversight. The result was significant underutilization — departments occupying more square footage than their actual headcount and workflow required — generating unnecessary lease costs on a per-square-foot basis.
The project team conducted a comprehensive utilization survey of all leased office spaces within the 699 Broad Street building, analyzing current occupancy, workflow adjacencies, collaboration patterns, and growth projections. The survey findings informed a full space reorganization plan that was implemented through a coordinated, department-by-department move sequence.
Space utilization increased by 26%, generating an estimated $600,000 in annual operating cost reduction through reduced lease obligations — delivering measurable ROI within the project’s first operating year.
The Digestive Health Center Exhaust Addition addressed a critical infection control and regulatory compliance requirement: the addition of a negative pressure ventilation system serving the endoscopy and fluoroscopy surgical rooms within the Wellstar MCG Digestive Health Center. Negative pressure environments are essential in rooms where aerosolizing procedures are performed, preventing the migration of potentially infectious particles into adjacent corridors and clinical spaces.
The project encompassed full engineering design services, contractor procurement, equipment specification, permitting, and construction management through substantial completion. The scope involved significant mechanical, electrical, and structural coordination within an active clinical facility — one of the most technically demanding environments for building system modifications.
Negative pressure capability successfully delivered to endoscopy and fluoroscopy surgical rooms, achieving full ASHRAE 170 and regulatory compliance. Clinical operations maintained throughout construction with zero procedure cancellations attributable to project activity.
The Micro Market project had been in a stalled state prior to the project team’s engagement — a self-serve micro-market concept that had been initiated but had not progressed to completion due to misalignment between vendors, professional services, and the construction team. The project team was brought in to diagnose the points of failure and relaunch the initiative from a position of organized, coordinated project management.
A micro-market provides staff and visitors with a 24/7 self-service retail food and beverage option without the operational overhead of a fully staffed cafeteria station. For a healthcare campus, this type of amenity is a meaningful quality-of-life investment for staff working overnight shifts and extended hours.
A previously stalled, zero-progress project was successfully relaunched, coordinated, and brought through space refresh and equipment installation — delivering a functional staff amenity that had been unavailable to the campus for an extended period.
The Clean Supply Refresh is an active, ongoing project management engagement delivering engineering and construction services for a space refresh within Wellstar MCG Health Medical Center’s clean supply department. Clean supply rooms are among the most operationally sensitive spaces in a hospital — they serve as the central distribution hub for sterile medical supplies, instruments, and single-use items that flow to every clinical department throughout the day.
Unlike a typical commercial renovation, a clean supply refresh cannot pause operations. The department must continue receiving, storing, and distributing clean and sterile supplies to the entire medical center without interruption — even as walls are refinished, flooring is replaced, shelving systems are modified, and mechanical systems are updated around active storage and distribution workflows.
Construction activity successfully sustained in an active clean supply environment with zero supply chain disruptions, zero infection control deficiencies, and continuous department operations maintained throughout all completed phases to date.
